Delivery via our international freight partner DHL.
Guideline collaborates with DHL for all our deliveries outside Sweden and delivery time is normally 2-5 working days. We deliver goods from our warehouse Monday - Friday, except public holidays, and the calculated shipping cost will be displayed when you are in the check-out window. All orders are shipped from our warehouse in Jonsered, Sweden.
US specific custom duty
Due to the current situation with customs in the US, lead times may be extended by up to 10 days. We kindly ask for your patience and understanding. All products made in China and Hong Kong are subject to customs duty from the first dollar to the US. If the shipment only includes items produced outside these two countries, then it will be duty-free below 800USD. Products produced in China & Hong Kong will have ´Country of Origin - China´ listed under the tab Technical Info on the product pages on our website.
FREIGHT RATES
Finland, Germany, Denmark, Belgium, Estonia, Latvia, Lithuania, Luxembourg, Netherlands.
Order value Freight cost
From EUR 0 EUR 8,99
From EUR 100 EUR 17,99
Over EUR 200 Free freight
France, Bulgaria, Cyprus, Greece, Ireland, Italy, Croatia, Malta, Monaco, Portugal, Poland, Romania, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City, Austria.
Order value Freight cost
From EUR 0 EUR 12,99
From EUR 100 EUR 19,99
From EUR 200 EUR 29,99
Over EUR 500 Free freight
United Kingdom
Our webshop displays prices including EU VAT, but this will be automatically deducted at checkout for UK customers shopping in GBP currency. As we ship from the EU, UK VAT and any applicable import duties or handling fees will be charged by UK customs upon delivery. Please check your local regulations for exact rates.
Order value Freight cost
From GBP 0 GBP 14,99
From GBP 100 GBP 24,99
From GBP 200 GBP 44,99
Over GBP 500 Free freight
Albania, Andorra, Bosnia, Faroe Islands, Gibraltar, Greenland, Guernsey, Israel, Canary Islands, Kosovo, Liechtenstein, Montenegro, North Macedonia, San Marino, Switzerland, Serbia, Turkey.
Order value Freight cost
From EUR 0 EUR 14,99
From EUR 100 EUR 24,99
From EUR 200 EUR 44,99
Over EUR 500 Free freight
All other countries
Order value Freight cost
From USD 0 USD 50
Over USD 500 Free freight
Please check your order confirmation.
After placing the order, you will receive an order confirmation via the specified e-mail. After that, your order is processed as quickly as possible and we work to be able to send your order the next working day. When you have received the order confirmation, we ask you to review it and immediately notify us of any inaccuracies so that we can adjust the order before it is sent away. Please contact us by phone: +46 31 92 36 50 or email: info@guidelineflyfish.com
How do I track my order?
When our goods have been packed and sent from our warehouse in Jonsered, Sweden, you will receive an email and/or an SMS with a notification that your package has been packed and is on its way to you. In this message, you will also receive a package number where you can search for your package on DHL's website - www.dhl.com
Important Information for Customers Outside of the EU
Customs and Import Duties
When ordering from our web shop, please be aware that your purchase may be subject to customs duties, import taxes, and other fees levied by the destination country. These charges are not included in the item price or shipping cost. As the buyer, you are responsible for any such fees that may be applied by customs in your country.
Value Added Tax (VAT)
Orders shipped to countries outside the EU may also be subject to VAT or similar taxes imposed by the local government. These taxes are not included in our prices and will need to be paid by you upon delivery.
Additional Information
Customs policies vary widely from country to country; please contact your local customs office for more information. These charges are typically collected by the delivering freight (shipping) company or when you pick up the item. They are not additional shipping charges from us. Unfortunately, we have no control over these charges and cannot predict what they may be. We recommend that you become familiar with your country’s import policies before placing your order to avoid any unexpected charges. Thank you for your understanding and for shopping with us!